Essential Information, Terms and Conditions
COURSES
Citas College Dublin is an adult centre of English
Language teaching. All students must be aged
over 18. Courses cannot be transferred and
must be completed within the specified time
originally booked.
ADMISSION CRITERIA
Our courses are offered to adult English
language learners who wish to learn/improve
their English. Learners from all previous
educational backgrounds may apply.
CITAS COLLEGE ANNUAL CALENDAR
There will be no classes on Republic of Ireland public holidays (bank holidays). In addition, the college will be closed for one day on Good Friday and 2 weeks during Christmas.
CLASS TIMETABLE
On enrolment, students can choose to study either in the morning or in the afternoon, Monday to Friday, 3 hours/ day.
Morning: 0900 – 1030 and 1045 – 1215
Afternoon: 1300 – 1430 and 1445 – 1615
FEES
Fees for 25 weeks courses include course registration, tuition, initial placement test, induction, use of college facilities (designated computers, Wi-Fi, student area, library, vending machines, kitchen etc), the end-of–course external exam fee (compulsory for Non-EEA visa courses), course material/ textbook in the class, medical insurance and learner protection (PEL).
Fees between 12 and 24 weeks include course registration, tuition, initial placement test, induction, use of college facilities (designated computers, Wi-Fi, student area, library, vending machines, kitchen etc), course material/ textbook in the class, medical insurance and learner protection (PEL).
Fees between 1 and 11 weeks include registration, tuition, initial placement test, induction, use of college facilities (designated computers, Wi-Fi, student area, library, vending machines, kitchen etc), course material/ textbook in the class.
STUDENT INDUCTION
Student induction takes place every Monday for students starting the following week. There is one induction session in the morning at 10am and one in the afternoon at 2pm in order to cater for our students who are studying in the morning or the afternoon. Students are given a placement test after their induction session.
PERSONAL CONTACT DETAILS
Each student is responsible to ensure that Citas College Dublin is informed of any changes to their personal contact details. This includes email address, postal address, mobile phone number, emergency contact etc.
PHOTOGRAPHY & FILM MATERIAL
By signing the student contract, students accept that photos or videos from events may be used for promotional purposes.
END-OF-COURSE EXAMINATIONS
General English Courses at Citas College Dublin prepare learners for TIE (Test of Interactive English) examination. It is compulsory for students on International Student visa courses to sit an externally assessed end-of-course examination. This is stated clearly in the student contract and students must sign that they agree to take this exam at the beginning of their course.
LEARNER PROTECTION
Citas College has Learner Protection insurance provided by Arachas which guarantees student fees in the unlikely event of college closure. Authorized by the Central Bank, this learner protection guarantee complies with the Qualifications and Quality Assurance (Education and Training) Act 2012 part 6 requirements (that all programmes of 3 months or more duration have in place arrangements for the Protection of Enrolled Learners to ensure learners have the opportunity to complete their program of study.)
MEDICAL INSURANCE
Medical Insurance is mandatory and it is included with the course fee for non-EEA students so these students don’t need to apply for separate insurance. EEA citizens should bring a European Health Insurance Card (EHIC).
THE INTERNATIONAL STUDENT VISA
In order to comply with the conditions of the International Student visa, students are required to attend class for 15 hours per week for 25 weeks and to sit an external end-of-course examination (TIE/Trinity College London ISE). In return, students are granted a maximum 8-months study visa with permission to work part-time (20 hours per week) at all times and full-time (40 hours per week) during June, July, August and September and from 15th December to 15th January. (For more information see the Department of Justice website).
CANCELLATIONS & REFUND POLICY
All requests for cancellations and terminations must be made in writing to Admin Office, Citas College Dublin, email: admin@citas.ie. Subject to approval, refunds will be made to the person or organisation that initially made the payment, within one month of the cancellation request.
Conditions of Refund:
Course refunds will only be granted where a course is cancelled prior to the course commencement date. In the event of a course cancellation, an administration fee of €250 will be charged. Full fees (less the administration fee) can only be granted for bookings cancelled up to 4 weeks prior to course commencement.
If a cancellation occurs because of a visa refusal, a fee of €250 will be charged. In the case of a visa refusal, the official letter of refusal is required. In this case, the full fees minus the administration charge of €250 will be refunded within 20 working days of the receipt by Citas College of the official letter of refusal.
A course cannot be refunded or carried over to the next calendar year when the visa has already been granted.
No refund will be made if a student has used false information or engaged in fraudulent activity during the visa application.
SICKNESS POLICY
Students who are unable to attend class due to illness or for any other reason must contact the college. In the case of illness, students are required to email the Admin Office (admin@citas.ie). All absences will be treated as non-attendance unless a valid medical certificate is provided. This certificate must be provided within the same week of your sickness. In the case of bereavement of a close family member, compassionate leave can be granted at the discretion of the college.
A student’s course duration cannot be extended to cover absences due to sickness or bereavement.
HOLIDAY POLICY
On enrolment, Citas College gives each student a written timetable clearly identifying the daily and weekly tuition times, with a specified course commencement date. Holidays should be requested at this time. Holiday periods cannot at any point exceed 1/3 of the total weeks elapsed (front-loading of holidays is not permitted).
In order to take one week of holidays, a learner must have completed three weeks of classes; in order to take 4 weeks of holidays, a learner must have completed 12 weeks of classes. All holidays must start on a Monday and finish on a Friday. A maximum of two separate holidays may be granted over the 6-month course. The total holiday period cannot exceed four weeks and this includes any College holidays taken during your course (i.e. Christmas).
To request holidays, please email admin@citas.ie.
ATTENDANCE POLICY
It is a GNIB requirement that students on International Student visas must maintain an attendance rate of above 85%. Students who fall below 85% attendance will be contacted and procedures followed in accordance with Irish Immigration regulations.
In case of a red weather alert, students will receive an email exempting them from classes.
COURSE WITHDRAWALS
If a student wishes to withdraw from their course after arrival at the college (without refund) they must inform the Admin Office in writing, giving an explanation of their circumstances.
STUDENT HANDBOOK
For more information, you will find in the Citas College Dublin Student Handbook, please contact student service desk to get a copy.
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