Citas College

Student Refund Policy

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Cancellations & Refund Policy

(same as in Terms and Conditions)

All requests for cancellations and terminations must be made in writing to Dominik Le Good, Director of Studies, Citas College Dublin.  Where applicable, refunds will only be made to the person or organisation who initially made the payment.  Refunds will be processed within one month of acknowledgement of cancellation. The original proof of payment of course fee must be provided along with the application for a refund.

Conditions of Refund:

-Course refunds will only be granted where a course is cancelled prior to the course commencement date.  In the event of a course cancellation, an administration fee of €100 will be charged.  Full fees (less the administration fee) can only be granted for bookings cancelled up to 2 weeks prior to course commencement. For cancellations occurring 1 to 7 days before course commencement, 50% of the full amount can be refunded. A cancellation fee of €100 also applies.

-If a cancellation occurs because of a visa refusal, a fee of €100 will be charged. In the case of a visa refusal, the official letter of refusal is required. 

-In the case of illness, students may ask for their course to be postponed to a later date. In this case the college will require a medical certificate.

-A course cannot be refunded, carried over to the next calendar year or transferred to another student when the visa is already conceded. 

No refund will be made:

-For any cancellation once the course has commenced. This includes late arrival, early departure, or days missed during the course.

-For students who fail to complete a programme.

-If a student has changed his/her mind to study, or has used false information or engaged in fraudulent activity during the visa application.

Accommodation refunds:

All accommodation cancellations after arrival are non-refundable. This also applies is a student has reduced her/his stay. No-shows, failures to arrive or postponement will be charged in full from booking date.